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All Comcast Complaints

Comcast internet service Price Increase

$23.00 increase in bundled internet, TV and local phone service this year. Approximately 20% increase. 3 years ago in Haverhill I was paying $77.00 a month for the same service. Today in Derry, NH. I’m paying $163.62 for the same service minus $8.34 a month for phone service. When I called customer service they informed […]

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Here is a copy of a letter I sent to Comcast’s Board of Directors… Dear Comcast, I am writing to dispute recent charges that were made to my account. After several long phone calls with your retention department, I have still been unable to resolve the issue. I have been a Comcast customer for over […]

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I recently changed to Comcast Cable from AT&T on recommendation from a friend who said I will receive better customer’s service and less downtime with my internet connection. After all negotiations and agreement signed for a 24 month service contract, I received my ASDL modem plus instructions to set it up. I followed instructions to […]

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Instead of saying that Comcast is a wireless Internet service provider, they should say that they do not provide this service. I got a connection installed by Comcast about 7 months ago and though it seemed to work fine initially. But after 3 months, the router stopped working completely. It was a major inconvenience as […]

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As a small company situated in Arlington, TX, we were looking for a fast internet service and with 22mbps business class internet scheme offered by Comcast, we signed up. The service started in August 2011 and since then, the service was constantly disrupted and when we called Comcast, they said the ‘technical guys are servicing […]

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